RideBids Privacy Policy
Last Updated: June 2026
RideBids respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the RideBids website, mobile application, and related services (collectively, the “Platform”).
RideBids operates as a technology platform that facilitates connections between riders and independent drivers. RideBids does not provide transportation services and is not a transportation carrier.
By accessing or using the Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Account credentials
- Profile information
- Customer support communications
- Payment information (processed securely through third-party payment providers)
For drivers, additional information may include:
- Driver’s license information
- Vehicle registration details
- Insurance information
- Identity verification records
- Background check information where permitted or required by law
B. Information Collected Through Platform Use
When you use RideBids, we may automatically collect certain information, including:
- Ride request information
- Pickup and drop-off locations
- Negotiated ride prices
- Ride duration and distance
- Communications made through Platform features
- Device type and operating system
- Browser information
- IP address
- Log files and timestamps
- Platform usage activity
C. Location Information
RideBids may collect location information to:
- Match riders and drivers
- Facilitate ride requests and negotiations
- Improve routing and Platform functionality
- Enhance safety and fraud prevention
Location information may be collected while the application is active or when location permissions have been granted through your device settings.
2. How We Use Information
RideBids may use collected information to:
- Provide, operate, and maintain the Platform
- Create and manage user accounts
- Match riders with drivers
- Facilitate ride requests and ride completion
- Process payments and payouts
- Verify identity and eligibility
- Provide customer support
- Communicate service updates and notifications
- Improve Platform performance and user experience
- Detect, investigate, and prevent fraud or abuse
- Enforce our Terms of Service and other policies
- Comply with legal obligations
3. Advertising, Affiliate Links, and Promotions
RideBids may display advertisements, affiliate links, sponsored content, promotions, or referral opportunities.
RideBids does not sell personal user information to advertisers.
When users interact with third-party advertisements, affiliate offers, or external websites, those third parties may collect information under their own privacy policies. RideBids is not responsible for the privacy practices of third-party websites, services, or advertisers.
Advertising displayed on RideBids is generally contextual and is not based on individual ride history or personal transportation activity.
For additional information, please review our Advertising Policy.
4. How We Share Information
RideBids may share information only as reasonably necessary to operate the Platform.
A. Between Riders and Drivers
To facilitate ride requests and negotiations, certain information may be shared between participating users, including:
- First name
- Pickup and drop-off locations
- Ride-related details
- Profile information necessary for ride coordination
Personal contact information is protected and shared only as necessary for service functionality.
B. With Service Providers
RideBids may share information with trusted third-party providers that assist in operating the Platform, including:
- Payment processors
- Identity verification providers
- Background screening providers
- Cloud hosting services
- Customer support tools
- Analytics and security providers
These providers are contractually required to protect user data.
C. Legal and Safety Requirements
RideBids may disclose information when reasonably necessary to:
- Comply with applicable laws
- Respond to legal requests or court orders
- Enforce our Terms of Service
- Investigate fraud or security concerns
- Protect the rights, safety, or property of RideBids, users, or the public
D. Business Transfers
If RideBids undergoes a merger, acquisition, restructuring, financing transaction, or sale of assets, user information may be transferred as part of that transaction, subject to applicable laws.
5. Data Retention
RideBids retains personal information only for as long as reasonably necessary to:
- Provide services
- Maintain account functionality
- Meet legal, regulatory, accounting, or tax obligations
- Resolve disputes
- Enforce agreements and policies
Users may request account deletion, subject to applicable legal retention requirements.
6. Data Security
RideBids uses reasonable administrative, technical, and physical safeguards to protect personal information.
However, no system is completely secure, and users acknowledge the inherent risks of online platforms.
7. User Rights and Choices
Depending on applicable laws, users may have the right to:
- Access personal information
- Correct inaccurate information
- Request deletion of personal information
- Request account closure
- Opt out of certain communications
Requests may be submitted using the contact information provided below.
8. Cookies and Tracking Technologies
RideBids may use cookies, pixels, local storage, and similar technologies to:
- Maintain user sessions
- Remember preferences
- Improve Platform functionality
- Analyze Platform usage
- Enhance security and performance
Users can manage cookie settings through their browser or device preferences. Certain Platform features may not function properly if cookies are disabled.
9. User Content and Communications
Information submitted through profiles, reviews, support requests, messages, or other Platform features may be stored and processed to operate the Platform, investigate disputes, improve services, and enforce policies.
Users remain responsible for information they voluntarily share with other users through the Platform.
10. Children’s Privacy
RideBids is intended only for individuals who are at least eighteen (18) years old.
We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. Changes to This Privacy Policy
RideBids may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.
12. Contact Information
For privacy-related questions, requests, or concerns:
📧 admin@ridebids.net