Terms of Service
Last Updated: January 2026
Welcome to RideBids. These Terms of Service (“Terms”) govern your access to and use of the RideBids website, mobile application, and related services (collectively, the “RideBids Platform” or “Platform”).
By creating an account, accessing, or using the RideBids Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not access or use the Platform.
1. Agreement Between You and RideBids
- Your use of the Platform constitutes a legally binding agreement between you and RideBids.
- RideBids reserves the right to modify or update these Terms at any time. Updated Terms become effective when posted, and continued use of the Platform constitutes acceptance of the revised Terms.
- Certain features, services, or promotions may be governed by additional terms (“Supplemental Agreements”), which are incorporated by reference and apply when you use those features.
2. Eligibility & Account Registration
- You must be at least 18 years old (or of legal adult age as required by law) and legally capable of entering into contracts.
- You agree to provide accurate, complete, and current account information and to keep it updated.
- You are responsible for all activity under your account and for safeguarding your login credentials.
- Drivers are required to meet RideBids’ additional eligibility standards, including but not limited to possessing a valid driver’s license, maintaining appropriate insurance coverage, undergoing background checks, and complying with all applicable laws and regulations.
3. Services — Riders and Drivers
- RideBids acts as a platform that connects riders with drivers. RideBids is not a common carrier, transportation company, or direct provider of transportation services.
- Each ride is a direct agreement between the rider and the driver. RideBids only facilitates negotiation, matching, payment processing, and related platform functions.
- Each accepted ride constitutes a separate agreement between rider and driver.
4. Pricing, Payments & Platform Fees
- Riders may propose a fare, and drivers may accept, counter-offer, or decline. The final fare is determined by mutual agreement between rider and driver.
- RideBids retains a platform service fee equal to 30% of the final fare. Drivers receive the remaining 70%.
- Payment processing is handled through RideBids’ supported payment methods. Riders authorize RideBids to charge the agreed fare to their selected payment method, and drivers receive payouts via their registered payout method.
- Cancellation policies, including any applicable penalties or fees, will be disclosed within the Platform and may vary based on timing and circumstances.
- Platform service fees are generally non-refundable unless required by law or expressly stated within the Platform. Any payment disputes, chargebacks, or refund requests must be submitted through RideBids’ in-app support system and will be handled in accordance with RideBids’ internal dispute resolution procedures.
5. Independent Contractor Status
- Drivers are independent contractors and are not employees, representatives or agents of RideBids.
- RideBids does not provide commercial automobile insurance, liability insurance, or any other insurance coverage for riders or drivers. Drivers are solely responsible for maintaining any insurance required by law. Riders acknowledge that RideBids does not guarantee coverage for any loss, damage, injury, or incident arising from a ride.
- Drivers are solely responsible for vehicle maintenance, insurance, licensing, taxes, and compliance with local laws.
- RideBids does not control drivers’ schedules, routes, or driving behavior.
6. User Conduct and Prohibited Activities
Users (including riders and drivers) agree not to:
- Use the Platform to engage in unlawful, criminal, or fraudulent activity
- Harass, threaten, abuse, or discriminate against others
- Provide false, misleading, or incomplete information
- Interfere with the Platform’s functionality, security, or pricing mechanisms
- Create or use multiple accounts to manipulate or abuse the Platform
- Circumvent RideBids’ payment and fare systems or engage in fraudulent transactions
RideBids reserves the right to suspend or terminate accounts that violate these Terms.
7. Safety and Disclaimers
- RideBids does not guarantee the safety, conduct, or performance of any user.
- RideBids is not liable for vehicle conditions, driving behavior, or compliance with traffic or safety laws.
- Users acknowledge that transportation services involve inherent risks, including but not limited to accidents, personal injury, property damage, or misconduct by third parties. By using the Platform, users voluntarily assume all such risks to the fullest extent permitted by law.
8. Advertising, Affiliate Links, and External Content
- RideBids may display affiliate links, sponsored content, banners, or other third-party advertising.
- Advertising does not affect the ride pricing and does not grant advertisers access to personal user data.
- RideBids selects advertising partners in accordance with its Advertising Policy. (see our separate Advertising Policy).
- Users are informed clearly when content is sponsored or contains affiliate links.
9. Intellectual Property
- All content, branding, logos, designs, software, and materials on the Platform are owned by or licensed to RideBids.
- Users may not copy, reproduce, distribute, reverse-engineer, modify, or exploit RideBids’ intellectual property without prior written consent.
10. Limitation of Liability and Disclaimer of Warranties
- The Platform and all services are provided on an “as-is” and “as-available” basis. RideBids disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
- To the maximum extent permitted by law, RideBids’ total liability for claims arising from use of the Platform is limited to the total platform fees paid by you to RideBids in the 12 months preceding the claim.
- RideBids will not be liable for indirect, incidental, special, punitive or consequential damages, including damages relating to accidents, loss of earnings, personal injury, or death.
11. Suspension and Termination
- RideBids reserves the right, in its sole discretion, to suspend or terminate access to the Platform, with or without notice, in the event of a violation of these Terms, suspected fraud, illegal activity, safety concerns, or other material reasons.
- Users may terminate their account at any time through the Platform.
- Termination does not relieve either party of obligations accrued before termination (e.g., payment, liability for misconduct).
12. Dispute Resolution
- Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the RideBids Platform will be subject to the dispute resolution process described in a separate agreement or policy (if applicable).
- Except where prohibited by law, users agree that disputes will be resolved individually and not as part of any class or collective action.
13. Changes to Terms
- RideBids may update or revise these Terms periodically. Updated Terms will be effective upon posting.
- Continued use after such updates indicates acceptance of the revised Terms.
- Users are encouraged to review Terms regularly.
14. Governing Law and Jurisdiction
These Terms, and any disputes arising from or related to them, are governed by applicable U.S. federal and state laws, without regard to conflict-of-law principles. If any part of these Terms is found unenforceable, the remaining provisions remain in full effect.
15. Contact Information
For questions or concerns regarding these Terms, contact:
📧 admin@ridebids.net
Subject: “RideBids Terms of Service Inquiry”
16. Severability and Entire Agreement
These Terms, together with any Supplemental Agreements, constitute the entire agreement between you and RideBids regarding use of the Platform. If any provision is deemed invalid or unenforceable, the remaining provisions will remain fully in effect.
17. Arbitration Agreement and Class Action Waiver
Except where prohibited by law, any dispute, claim, or controversy arising out of or relating to these Terms, the RideBids Platform, or any ride arranged through the Platform shall be resolved exclusively through binding arbitration administered by a recognized arbitration provider, rather than in court.
Arbitration shall be conducted on an individual basis only. You agree to waive any right to participate in a class action, collective action, or representative proceeding against RideBids.
The arbitrator may award relief only on an individual basis and only to the extent necessary to resolve the individual claim. Judgment on the arbitration award may be entered in any court of competent jurisdiction.